PRIVACY POLICY

Who we are

PRISMMUSICEVENTS LTD (Company No. 17486820), 124–128 City Road, London EC1V 2NX, is the controller of your personal data. Contact us at prismmusicevents@gmail.com.

What we collect and why

• Name, email, order and ticket details — to sell and deliver tickets, manage entry and provide support. Lawful basis: performance of a contract.
• Payment details — processed by our payment provider to take payment. We never see or store full card numbers. Lawful basis: contract.
• Newsletter email — to tell you about Prism events. Lawful basis: consent, which you can withdraw at any time.
• Contact form messages — to reply to your enquiry. Lawful basis: legitimate interests.

Who we share it with

Our payment processor, hosting and email providers (acting only on our instructions), the venue for guest-list purposes, and authorities where required by law. We never sell your data.

International transfers

Some providers may process data outside the UK. Where they do, transfers are protected by UK adequacy regulations or the International Data Transfer Agreement.

How long we keep it

• Order and financial records: 6 years (UK tax law).
• Ticket and guest-list data: 12 months after the event.
• Newsletter subscription: until you unsubscribe.
• Contact messages: 12 months.

Your rights

You have the right to access, correct, erase, restrict or port your data, to object to processing, and to withdraw consent at any time. Email prismmusicevents@gmail.com and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.

Age

Our events are for people aged 21 and over. We do not knowingly collect data from children.

Cookies

See our Cookie Policy.